Device Support for Families

Troubleshooting Chromebook Problems
Here are some recommended steps to take if your Chromebook is not working well. Common problems include: Video problems in Zoom, such as the camera not wo...
Wed, 6 Oct, 2021 at 10:50 AM
Home Web Filtering Options for Families
All District-supplied student devices, both chromebooks and iPads, are configured with web filters in place. These filters, which are applied whether the de...
Wed, 15 Sep, 2021 at 11:24 AM
How to Update iPad Apps
Update your apps manually Update apps manually on your iOS or iPadOS device, on your Mac, or on your Apple Watch. How to manually update apps on ...
Wed, 2 Sep, 2020 at 2:56 PM
How to Update Apps on School Issued iPad
Use the Self Service app to update apps on your school issued iPad. Watch the video below for details. Updating apps on School iPads
Thu, 3 Sep, 2020 at 1:27 PM
Instruction Sheet for Chromebooks
Signing in to the Chromebook for the First Time Connect your chromebook to power, then turn it on. You will see a message saying Network not available. ...
Wed, 30 Sep, 2020 at 6:41 PM
Instruction Sheet for iPads
Using the iPad Connect the iPad to power. If the battery is drained, wait up to 20 minutes for the iPad to recharge. If the screen is black, press the bu...
Thu, 20 Aug, 2020 at 1:04 PM
Assistance with Internet Access
If you don't have internet access at home, please consider these resources. Affordable Internet Options in Kentfield The District maintains a guide to...
Wed, 5 Oct, 2022 at 10:29 AM
How to Access Clever for Students
Grades Kindergarten - 2nd Students in Kindergarten through 2nd grade are often provided a Clever "Badge", a sheet of paper containing a QR code w...
Fri, 22 Sep, 2023 at 8:14 AM
Configure Block Site - a web filter extension for chromebooks
If you would like to filter your student's web access more strictly than the District's existing web filter, you can install and configure the Block...
Thu, 15 Oct, 2020 at 11:56 AM
Blue Light Reduction for Chromebooks
Many devices today have a built-in feature to reduce the amount of blue light from their display. On chromebooks this feature is called "Night Light&qu...
Thu, 4 Feb, 2021 at 9:44 AM