Device Support for Families

Troubleshooting Chromebook Problems
Here are some recommended steps to take if your Chromebook is not working well. Common problems include: Video problems in Zoom, such as the camera not wo...
Fri, 8 Jan, 2021 at 2:54 PM
Home Web Filtering Options for Families
All District-supplied student devices, both chromebooks and iPads, are configured with web filters in place. These filters, which are applied whether the de...
Thu, 22 Oct, 2020 at 10:18 AM
How to Update iPad Apps
Update your apps manually Update apps manually on your iOS or iPadOS device, on your Mac, or on your Apple Watch. How to manually update apps on ...
Wed, 2 Sep, 2020 at 2:56 PM
How to Update Apps on School Issued iPad
Use the Self Service app to update apps on your school issued iPad. Watch the video below for details. Updating apps on School iPads
Thu, 3 Sep, 2020 at 1:27 PM
Instruction Sheet for Chromebooks
Signing in to the Chromebook for the First Time Connect your chromebook to power, then turn it on. You will see a message saying Network not available. ...
Wed, 30 Sep, 2020 at 6:41 PM
Instruction Sheet for iPads
Using the iPad Connect the iPad to power. If the battery is drained, wait up to 20 minutes for the iPad to recharge. If the screen is black, press the bu...
Thu, 20 Aug, 2020 at 1:04 PM
Assistance with Internet Access
If you don't have internet access at home, please consider these resources. Marin Community Learning Hubs Marin County community organizations are wo...
Tue, 8 Sep, 2020 at 6:32 PM
How to Print a New Clever Badge
If your student's printed Clever badge is lost or damaged, you can download and print a new one yourself. First, you will need your student's ...
Thu, 17 Sep, 2020 at 3:25 PM
Configure Block Site - a web filter extension for chromebooks
If you would like to filter your student's web access more strictly than the District's existing web filter, you can install and configure the Blo...
Thu, 15 Oct, 2020 at 11:56 AM