KSD Help Desk

Here are some recommended steps to take if your Chromebook is not working well. Common problems include: Video problems in Zoom, such as the camera not wo...

All District-supplied student devices, both chromebooks and iPads, are configured with web filters in place. These filters, which are applied whether the de...

Update your apps manually Update apps manually on your iOS or iPadOS device, on your Mac, or on your Apple Watch. How to manually update apps on ...

Use the Self Service app to update apps on your school issued iPad. Watch the video below for details. Updating apps on School iPads

Signing in to the Chromebook for the First Time Connect your chromebook to power, then turn it on. You will see a message saying Network not available. ...

Using the iPad Connect the iPad to power. If the battery is drained, wait up to 20 minutes for the iPad to recharge. If the screen is black, press the bu...

If you don't have internet access at home, please consider these resources. Marin Community Learning Hubs Marin County community organizations are wo...

If your student's printed Clever badge is lost or damaged, you can download and print a new one yourself. First, you will need your student's ...

If you would like to filter your student's web access more strictly than the District's existing web filter, you can install and configure the Blo...

Many devices today have a built-in feature to reduce the amount of blue light from their display. On chromebooks this feature is called "Night Light&qu...